Upfront valuations
What is the RP PropertyHub®?
RP PropertyHub® is AMP's online valuation ordering and tracking tool for all mortgage originations, to all lenders across the country. It automatically determines the type of valuation required by applying valuation business rules and allocates the order to the relevant valuer. In addition to property valuation ordering, subscribers can leverage their property data analytics and insights in one convenient location.
Order upfront property valuations online
Upfront valuations can be ordered for new business and simple loan increases. Consult the PropertyHub User Guide for details on how to order valuations.
Upfront valuations are not available for Construction Loans, complex loan variations or pre-approvals.
Access the PropertyHub®
Existing users
For existing RP Data Professional subscribers, your current user name and password can be used to access the system. If you can’t remember what your login credentials are, you can use the ‘Forgot your username or password?’ option.
First time users
If you don't have an RP Data Professional account, you will need to register and create a new PropertyHub user profile.
- Select RP PropertyHub® login to the right.
- Enter your email address.
- Select Login.
Have a deal to lodge immediately, but don't have access to RP PropertyHub®?
Reach out to your Business Development Manager for further information or call our Broker Experience Team.
Valuation status enquiry
If you would like to follow up on the status of a valuation request, you can send a message to the Valuer and request an update by using the ValStatus Enquiry Tool.
This tool is separate to the RP Property Hub® and there is no login required. You’ll need the Valuation Reference number found on your order confirmation, as well as the borrower's surname or company name.
Follow up on the status of a valuation request.
PropertyHub helpline®
For further assistance and support with your valuation query, please contact RP PropertyHub® helpline.
RP PropertyHub® helpline
MyPortView®
What is MyPortView®?
MyPortView is an online shared settlements and discharges workspace for lenders, brokers and First Mortgage Services (FMS).
MyPortView® provides:
- Real-time status information on all your applications (from when we instruct FMS to settlement).
- A consolidated portfolio view of your applications.
- The ability to upload documents directly to the application.
- The ability to view and download any documents uploaded to docuPREP Document Centre, including loan documents prepared by FMS.
- The ability to chat to FMS to get instant help.
Questions?
If you have any issues with MyPortView, please email PortSupport@au.firstms.com
FASTRefi®
What is FASTRefi®?
A streamlined refinancing solution that's faster and simpler than the traditional process.
This process allows a refinance settlement to occur very quickly (usually within days rather than weeks) after loan documents have been signed.
The settlement occurs without the title of the property being transferred from the outgoing lender (which is why a standard refinance settlement takes weeks).
Why FASTRefi®?
- Your customers can access their new loan sooner.
- Seamless transition process from one lender to another.
- No extra cost to customers from a standard refinance.
- Customers have assurance when their new loans will be activated.
- Tested and used by both lenders and customers.
Your customers will benefit by:
- Receiving their new loan and rate within days of returning signed loan documents.
- Having a greater certainty on agreed settlement dates.
- Enjoying a more seamless refinancing experience overall.
FASTRefi® support material
For you
- FASTRefi® FAQs
- FASTRefi® estimated funding calculator
- FASTRefi® approved list of OFIs
- FASTRefi® web site
For customers
Important forms
How FASTRefi works
1
1 week
Discharge request for existing home loan.
2
2 weeks
Discharge request processed.
3
3+ weeks
New mortgage registered.
ApplyOnline®
We use the NextGen.Net® ApplyOnline® electronic lodgement solution for online mortgage application submission. This provides upfront serviceability and applications for new loans and increases with:
- clarity of requirements with data validation driven by AMP Bank rules/policy
- an integrated serviceability calculator with data transfer to application
- dynamic application and supporting document checklists (tailored to loan profile)
- supporting document uploads and online submissions
Refer to the User guides and video tutorials for assistance with how to use the AMP Bank ApplyOnline® system.
ApplyOnline® support material
Get accredited
If you’re not an AMP Bank accredited loan originator and would like to become one, take a look at how we can guide you through the process.
Contact your Business Development Manager
For any questions you have on AMP’s products and policies, the BDM assigned to your company is keen to take your call. If you’re unsure who your BDM is, head to our Contact us page.
Important information
All information on this website is subject to change without notice. It's important your customers consider their particular circumstances and read the relevant Product Disclosure Statement and Target Market Determination or Terms and Conditions before deciding what's right for them.
A target market determination for these products is available at distributor.amp.com.au/tmd
This information hasn't taken their circumstances into account. The credit provider and product issuer is AMP Bank Limited ABN 15 081 596 009, AFSL No 234517, Australian credit licence 234517.